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Steps to fix Download Director’s “Can’t save profile” error on OS X Safari

  1. Open Safari
  2. Click Safari pulldown, select Preferences
  3. Go to Security tab
  4. Click Plug-In Settings
  5. Click Java
  6. While holding the “Option” (Alt) key, click on the drop down box to the right of the item that ends with on the Configured Website list.
    You’ll see 4 options: Ask, On, Off, and Run in Safe Mode. (If you don’t hold Option key you will only see Ask, On, Off)
  7. Uncheck Run in Safe Mode
  8. Click Trust to confirm you want to trust the website
  9. Click Done
  10. Close Safari settings
  11. Download Director should now work in OS X Safari